Senior User Researcher

Reports To

The Senior User Researcher will report to the Director of Customer Experience.

Location

While most of our clients are in Alberta, you can be wherever in Canada you like.

Job Overview

What makes the difference between a website or product that is compelling, appealing, and easy to use and one that is unremarkable, frustrating, and complicated? The answer is research.

At Evans Hunt, our mission is to create experiences that powerfully combine strategy, creative, and technology. As a Senior User Researcher, your role is to discover actionable insights by asking the right questions, empathizing with users, and going beyond what users say to reveal what users want.

Your addition to the team will extend our capabilities, build internal capacity, and push the status quo for how we search for insights and inspiration.

Who we're looking for

If your professional or academic experience has provided you with a human-centred lens of exploring people's behaviour and making sense of data––we want to hear from you.

We believe that the strongest researchers can combine their research skills with another discipline or angle and use these perspectives to deepen their impact at an organization. Before coming to work with us, our current Research Lead worked at a public relations firm, and before that at a non-partisan think tank writing about issues related to energy and the environment.

If the person below sounds like you, you should definitely apply.

A day in the life

Working at an agency, you'll have the opportunity to simultaneously work with a variety of clients that represent a diverse range of industries. One day you might be studying the needs of job-seekers for a review site that has over 50 million unique monthly visitors. Another day you might explore how the needs between American and Canadian travellers differ and how to best localize their online experience. No day is the same.

That said, there are a few activities that are likely going to take up most of your time. These include:

What's in it for you

Evans Hunt is a full-service digital agency focused on the integration of strategy, creative, and technology. Our experienced team of 80+ employees delivers fully integrated marketing solutions for top national and international organizations. We’re a fun place that does good work. Here’s what we’re offering:

What we’ll ask

There are a couple of things we’ll ask as part of the hiring process:

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